sente terms
Test environment
The complex web of people, tools, practices and roles that drives the execution of mission-critical product testing
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Paul McNamara, Founder

Paul McNamaraPaul McNamara founded The Sente Group and invented its TRM solution in 1997.

Since then, he and the Sente team have been helping market leaders in Defense Electronics and Telecommunications Equipment dramatically improve business performance in their test environments. His work with companies such as Motorola, General Dynamics and Honeywell has helped those organizations achieve order of magnitude improvements in test-related cost and cycle time, while shifting unproductive cultural barriers along the way.

Prior to founding Sente, Paul was a vice president for GE Capital's Technology Management Services (TMS) division. He was involved deeply in GE's "Change Acceleration Program" (CAP), participating on their New Product Introduction CAP Team. He led "Customer Productivity Programs" to help companies increase manufacturing capacity through new practices using design for six sigma. Later, he applied lean principles to "off the shop floor" problems, as well. Today, he brings the wealth of knowledge and experience developed during this time to his customers at Sente.

Paul has authored a host of whitepapers on driving breakthrough business performance in the test environment, and has been a featured speaker at numerous industry and professional association conferences.

He holds a B.S. in mechanical engineering from Syracuse University, and successfully completed advanced management studies at GE's John F. Welch Leadership Development Institute. For more than 20 years, he has studied with The Aji Network in Santa Clara, CA, with areas of focus including business philosophy; leadership; ethics; innovation; cognitive science; ontology; and the design of offers and practices, identity, organization and structure, and narratives. Over the same period, he has also studied complexity and systems thinking associated with complex adaptive systems, focusing his efforts on the test environment.

"We were convinced that Sente would do something with us—collaborate as a partner—and not act like a vendor constantly trying to sell us more equipment or services."
Customer Team Member
Discover how one aerospace company boosted utilization 4x Aerospace Case Study
Sente helps a Fortune 150 Defense Contractor achieve dramatic improvements Defense Case Study
Discover how one aerospace company boosted utilization 4x Aerospace Case Study
Sente helps a Fortune 150 Defense Contractor achieve dramatic improvements Defense Case Study