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Who's Managing the Business Within Your Business?
Whether you realize it or not, there's a test equipment management business operating inside your business. Like any business without strong metrics and rigorous financial statements, the bottom-line results are poor. Since people don't see or understand this function as a business within a business, they only see the symptoms of problems on the bottom line of the total enterprise. The result: companies waste millions of dollars, lose weeks in the product development cycle and burden their engineering personnel with distractions. More
Overview        Sente Tools        Getting Started

Sente is the only provider that offers you a complete set of tools to support all of the functions that are critical to driving exceptional business performance in your test environment. Sente's Test Resource Management™ (TRM) tools include:

Practitioner Suite – A set of hardware and software tools that enable TRM team members to perform critical functions quickly and accurately. Specific components include:

  • Desktop Practitioner™ – Powerful back-end systems that facilitate 24-7 access to critical information and data, including utilization analysis metrics, equipment life cycle data, inventory databases, test equipment and application data, reports, analysis and more. Desktop PractitionerTM is designed to deliver the breadth of decision support tools the TRM practitioner needs to perform effectively.
  • Mobile Practitioner™ – Common inventory management devices track equipment. Mobile Practitioner is a PDA-based tool that goes where other hand-held devices can't and don't. With Mobile Practitioner, your TRM personnel deliver superior value to users via on-the-spot substitution, application assistance and resolution of technical questions. TRM team members instantly access data and information, locate equipment, answer inquiries, accept requests from internal customers and more. Mobile Practitioner is a proven, powerful tool for delivering the quick, accurate response users demand. And it's only available from The Sente Group.

SenteBase™ – Sente's suite of software tools that make it easy for TRM team members to access and use critical data generated by and related to your TRM program, data captured from the broader industries Sente serves, and more. Specific components include:

  • SenteAnalytics™ – Delivers access to Sente's proprietary data in a way that allows fact-based decision-making throughout the TRM process. Among other functions, SenteAnalytics lets you compare your performance to industry standards by benchmarking your program against other TRM installations.
  • SenteSource™ – Provides ready access to TRM best practices and methods. Sente provides an array of tools for helping you enroll and mobilize your key constituencies: management, project leads, TRM team members and end users. Our library of tools includes pre-formatted MS Word and Power Point documents for facilitating implementation, technology and customer satisfaction meetings with various constituencies. We also offer a host of pre-formatted marketing communications tools that can be customized to specific site locations: newsletter content, templates for governance board meetings, and much more.
  • SenteNet™ – Makes it easy for TRM team members to take part in collaborative conversations with fellow TRM practitioners.

Software Applications – Unlike generic asset management software, Sente's software tools were designed by professionals with an inside knowledge of how test-related processes work within engineering cultures. Designed to enable easy adoption by team members, Sente's software applications support individual users with all the key information and workflow automation they need to drive optimal performance. Our TRM software tools are scalable, Internet-based and readily integrated with your existing systems.

Our software allows you to integrate, streamline, monitor and mature the practices we've found are essential to driving time and cost out of test-related functions, including:

  • Capacity alignment – Tie test technology needs to specific product development projects and programs, and thereby ensure that your engineering personnel have the right equipment in the right place at the right time
  • Utilization analysis – Facilitate the ongoing review of equipment usage, including analysis of use by equipment modalities, manufacturer/model, program/project teams and the organization as a whole
  • Technology alignment – Ensure that your test technology portfolio is standardized and supports the changing needs of the business as new programs and projects come online
  • Inventory management – Drive new efficiencies in the acquisition and disposition of test assets (including functions related to technology rental, lease, purchase and resale)
  • Life cycle management – Guard against two of the consequences of technological obsolescence: increased maintenance costs and a greater risk of downtime. Facilitate a more proactive approach to technology refresh, upgrade and disposition, all while effectively addressing the concerns of legacy programs.
  • Operations/Logistics – Make it easy for project leads and end users to request equipment, support and analysis—and for your TRM team members to fulfill on those requests with speed and precision
  • Measurements and reports – Ensure constant alignment between your TRM team and enterprise initiatives, goals and metrics. Includes various technology and executive governance inputs for goals and objectives.
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