Posts by Paul McNamara
Unlock Hidden M&A Synergies in Test Infrastructure
Why are There Hidden M&A Synergies in Test Operations? Our customers often make the decision to focus on synergies in organizations heavily invested in test because of the capital intensity — both human and equipment — in test organizations. The synergies come later than that have to though, as our algorithms could also help M&A…
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Customer-Focused Maintenance Teams Accelerate Revenues & Time-to-Market.
Do Yours?
Why are Maintenance Teams so Important? Because they are responsible for keeping plant and equipment up and running so that orders from customers can be quickly produced, shipped, billed and converted to cash. Any breakdown in production inevitably leads to shipping delays, dissatisfied customers, slowed payments, reduced profitability, delays to cash and reductions in stock…
Read MoreAre Your Support Organizations Operating With a “DMV/Department” Mindset?
I use the Department of Motor Vehicles (DMV) on purpose. We all know what it feels like to go into those organizations and attempt to be treated like a customer. In a recent move, I learned that not all DMVs are so terrible, but none of them are good. Good people trying hard can make…
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Software Aimed at Outcomes:
Designed for Practitioners, by Practitioners
In the Beginning Our Enterprise Asset Management software has always been aimed at producing important outcomes for our customers because it was designed by our practitioners who were personally responsible for delivering those outcomes. Everyone in our company was focused on delivering results that far exceeded our costs so that our customers produced a significant…
Read MoreActive Asset Management: Transforming for the 4th Industrial Revolution
What is Active Asset Management? It is an approach that actively analyzes, targets, and makes improvements to the speed and competitiveness of asset-intensive enterprise processes in engineering and manufacturing. It is an approach that aligns the action and urgency of every team member with the ultimate objective of their customer: to win the race! The…
Read MoreAccelerates Time-to-Market and Reduces Costs with Accountability Algorithms
Computers have transformed almost everything around us. One of the things they make possible is the acceleration of change, and therefore results, at scale. We accomplish this with Accountability Algorithms build into the DNA of our solutions. Why Are We The Only Software Company that Puts so Much Emphasis on People Probably because we were…
Read MoreConnects Cross Functional Teams Using a “Whole System” Approach
Our Whole System Approach to managing performance in mission-critical, asset-intensive enterprise processes, e.g. test, is why we’ve been able to help our customers drive award-winning results, helping them win enterprise best practice awards. Our results have been uncommon and superior: 25% to 85% increases to speed and responsiveness 40% to 75% reduction in equipment costs…
Read MorePowering Faster, Better Decisions with Contextual Data Embedded in Workflows
We Focus on Accelerating Time-to-Market & Reducing Costs With Embedded Knowledge! And we’ve been focused there for over 20 years helping companies manage their performance in mission-critical, asset-intensive processes, e.g. test, enabling them to lower their cost and accelerate time-to-market. We initially focused on test because of the large investment companies make there and over…
Read MoreAsset Management Success Factors: It’s the Humans, Stupid!
We don’t organize merely around managing assets. Assets are easy to manage. They never have a bad day. They are never dissatisfied with their work, ask for more money, have hidden agendas or storm out of the room — although over the years we have heard quite a bit about how assets “walked”. Assets can’t…
Read MoreTransformation: Human Centered, Technology Enabled
Our Founder and CEO writes about where to look for help with your transformation effort and some opportunities you might have overlooked. TRANSFORMATION: HUMAN-CENTERED, TECHNOLOGY ENABLED TRANS·FOR·MA·TION (NOUN): A THOROUGH OR DRAMATIC CHANGE IN FORM OR APPEARANCE So many strategic initiatives are overwhelmed by “cultural inertia” and “poor communications” but nobody really knows what those…
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