Dennis Fuller

An ongoing critical concern of asset-intensive operations is ensuring the equipment is operational and available to produce output. A company’s revenue depends on it. Profitability is reduced if not managed effectively and the reputation of the maintenance/support teams can suffer. In a world where we have to learn to go faster and cut costs, old…

We’ve relied very much over the years on informal “water cooler” or “hallway” conversations to get caught up, coordinate, and build background narratives with our colleagues and teams at work; To check progress and see where people need help. These have been habitual practices that make things work but are now severely curtailed. These conversations…

Businesses have been grappling for years with changes in technology and practices driven by the new competitive requirements of the 4th Industrial Revolution (IR4). Then the Covid-19 pandemic appeared and that urgency drove new practices because they were required immediately to continue operations. The pandemic has kicked off a race for improvements and digitization that…