Posts by Paul McNamara

Knowledge is Essential for Focus and Speed

Knowledge is power. If our knowledge is better than our competitors’ knowledge it gives us the power to win. If we work purposely at increasing our knowledge, and we succeed, our accomplishments or results increase as well. Outcomes or results are produced by people and teams who have the knowledge to produce them. Knowledge is…

Read More

Unlock Hidden Synergies, Profitability & Speed in Test Infrastructure

Why are There Hidden Synergies in Test Operations? Our customers often make the decision to focus on synergies in test because of the capital intensity — both human and equipment —  in test organizations.  One reason it produces such a great opportunity for synergy is that people hoard test infrastructure and ultimately own more of…

Read More

Customer-Focused Maintenance Teams Accelerate Revenues & Time-to-Market.
Do Yours?

Why are Maintenance Teams so Important? Because they are responsible for keeping plant and equipment up and running so that orders from customers can be quickly produced, shipped, billed and converted to cash.  Any breakdown in production inevitably leads to shipping delays, dissatisfied customers, slowed payments, reduced profitability, delays to cash and reductions in stock…

Read More

Calibration Performance:
The One Move that Drops Costs, Frees Capacity, Accelerates Speed & Produces World-Class Compliance

What are the Issues? When I listen to our customers who need improved calibration services and other leaders from the calibration industry I hear the description of a difficult situation. Customers of calibrations organizations are not satisfied with the cost, compliance levels (past dues and extensions) and the speed and responsiveness of the teams (bench-to-bench…

Read More

Software Aimed at Outcomes:
Designed for Practitioners, by Practitioners

In the Beginning Our software has always been aimed at producing important outcomes for our customers because it was designed by our practitioners who were personally responsible for delivering those outcomes. Everyone in our company was focused on delivering results that far exceeded our costs so that our customers produced a significant and measurable ROI. …

Read More